- Online Proof of
Delivery and Tracking Reports
Customers, staff and receiving companies can view reports on their
consignments on the web site. No more waiting, reports 24/7 and they can be
downloaded, stored and emailed.
- Email Notification -
Automatically Send an Email when a package is Delivered, Damaged or Can't be
Delivered
Customers and staff can request that Emails are sent on certain events
happening such as "Delivery", "Damage Reported", "Could Not Deliver". You
can enter your own message, list the Email addresses you want the Email sent
to and then decide on what triggers the Email to be sent. The request can be
for "All Consignments" or just a Single Consignment (where you enter the
Consignment Number). Two classic examples illustrate this feature:
- A really urgent consignment is sent, seconds after it is
delivered an Email is automatically sent to the person who needs the goods
telling them who has signed for the items - no more urgent goods sat in
Goods Inwards for hours because nobody knew they were urgently needed.
- An email notification is set up to let an Insurance Clerk
know when an item is recorded as being damaged.
- Onscreen Signature
Capture
The person receiving the package signs on the mobile computers screen. The
signature is sent to the web site via GPRS.
- Signatures and tracking details can be
sent Via GPRS and WiFi so customers can see what has
happened only a few seconds ago - no more waiting for drivers to
return and copying job sheets!
- Smart Communication - Communication with Mobile Computer works over
3G, GPRS, WiFi and Cradle, better still automatically selects
the cheapest / fastest option available at a given time. In the
event of there not being coverage the data is stored and sent when the unit
next gets into coverage.
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- One Click Download of All
Consignment Information
Companies shipping goods can check on every consignment they sent with a one
click!
They can then drill down to see a single consignment report or list all the
packages that fall into these categories:
- Delivered Consignments (with signatures)
- Non Delivered Consignments
- "Customer Not In" / Consignments that could not be
delivered (with pictures of doorsteps etc)
- Damaged Packages with a photograph of the damage
- Digital Mapping - allows customers to see
where their package / consignment is on a map. Items in depots are
shown automatically, vehicles need to have a GPS equipped mobile
computer.
- Route Restrictions
Loading an item for Bournemouth onto a lorry going to Glasgow is not a good
idea, but its surprisingly easy to do. Route Restrictions allow you to set
up Regional Depots and Delivery routes and allocate which postcodes they
look after. When loading a vehicle you select the Route or Depot and it
checks the package postcode and stops you from loading it onto the wrong
vehicle.
- Vehicle Manifest and
Package Count Off
A vehicle manifest can be printed and downloaded to the mobile computer. As
the driver scans a package, a box on the screen notifies them of how many
other packages are on the van. The box then counts down as the other
packages are scanned off. This helps prevent a driver from leaving a site
with a package still on the van.
- Image Capture
Many mobile computers have built in imagers and cameras. These can be used
to take an image to record damage of prove that you attempted to deliver
(e.g. picture of the customers doorstep) - which accompanies the text
description.
- Job Dispatch via GPRS
DeliveryPoD sees all of the collections that need to be made as soon as the
shipping label is printed. The collection points are shown in a grid and on
a digital map. To allocate a job to a driver, simply drag it from the grid
or map onto the drivers icon - this will send a job request to the driver
who has the option to accept or reject the job. The collection points change
colour as collections are made, allocated, accepted and rejected (by the
driver).
- Audit Trail
The audit trail allows you to see the precise movements of a Consignment,
complete with a date & time stamp and the name of the operative. You can
also look at everything a particular user has done.
- Receipt Printing
If you need to issue receipts for goods collected in the field (customer
returns) this is handled by DeliveryPoD which enables you to print receipts
with the Zebra RW220 and MX220 belt mounted receipt printers.
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